![]() ![]() Gladwell's premise in these tales is that humans "default to truth" - that is, we tend to take on face value the things people tell us, even if we should know better.įor instance, take Neville Chamberlain believing Hitler's promise that all the Fuhrer really wanted was the Sudetenland, the ethnic-German part of Czechoslovakia, and had no designs on Poland or the rest of Europe. It's a fascinating, if sometimes meandering journey. Malcolm Gladwell doesn't reference a famous line delivered by a prison chain-gang overseer to the character played by Paul Newman in the classic 1967 film Cool Hand Luke: "What we've got here is failure to communicate."īut it's one of the few communication breakdowns he overlooks in Talking to Strangers: What We Should Know About the People We Don't Know, a sweeping survey tour of miscommunication, through stories ripped from the headlines and history books. Your purchase helps support NPR programming. Close overlay Buy Featured Book Title Talking to Strangers Subtitle What We Should Know About the People We Don't Know Author Malcolm Gladwell ![]()
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